Privacy Policy
Last updated: September 2026
Prisha Wellness Private Limited ("The Exhale Space", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, process, and protect your information when you access our website, participate in our programs, join our communities, attend our classes, interact with our content, or otherwise use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Who we are
The Exhale Space is a motherhood wellness platform operated by Prisha Wellness Private Limited. Our services may include:
- Pregnancy wellness programs
- Postpartum wellness programs
- Fertility-focused programs
- Classes, workshops, and events (online and offline)
- Educational resources and downloadable materials
- Podcasts and recorded content
- WhatsApp and online communities
- Website, newsletter, and social media content
- Future wellness services and offerings
The Company is incorporated under the laws of India and may provide services to users located in India and other countries.
2. Information we collect
Personal information: full name, email address, phone number, city, state or country, account information, membership details, communication preferences, and payment-related information processed through secure third-party payment providers.
Health and wellness information you may voluntarily provide: pregnancy stage, postpartum stage, fertility journey, wellness goals, physical activity experience and relevant health information you choose to share. We only collect information reasonably necessary to provide our services.
Technical information collected automatically when you use our website: IP address, browser type, device information, website activity, cookies and analytics data, referral sources.
3. How we collect information
We collect information when you register for a program or membership, purchase a product or service, complete forms or surveys, subscribe to our newsletter, attend classes, workshops or events, join our WhatsApp or online communities, contact us via email, phone, social media or messaging platforms, or browse our website.
4. How we use your information
We may use your information to deliver and manage our services, process registrations and payments, provide customer support, communicate important updates, send reminders regarding memberships, renewals or program access, improve our website, content and services, respond to inquiries, maintain community safety and quality, comply with legal obligations, and prevent fraud, misuse or unauthorised access.
With your consent, we may also send newsletters, educational content, updates, offers, and other marketing communications. You may unsubscribe from marketing communications at any time.
5. Payment information
Payments may be processed through trusted third-party payment providers. The Exhale Space does not store complete credit card, debit card, UPI, or banking information on its servers. Payment providers process your payment information according to their own privacy policies and security standards.
6. Community spaces
The Exhale Space may offer access to WhatsApp groups, online communities, workshops, events, or similar forums. Information voluntarily shared in community spaces may be visible to other participants. Please exercise caution when sharing personal, medical, or sensitive information within community spaces. We are not responsible for information voluntarily disclosed by members to other participants.
7. Cookies and analytics
When you first visit, a cookie banner lets you accept, reject or choose which optional cookies we use. You can change your choice at any time from Cookie settings at the bottom of every page.
- Necessary cookies (always on): keep you signed in, protect forms against misuse and remember your cookie choice.
- Analytics (only if you accept): we record your visit - IP address, browser and version, operating system, device type, screen size, language, the pages you view and for how long, and the website or campaign that brought you to us. If you later sign up or send us an enquiry, these visits are linked to your account so we can understand how you found us. We may also use Google Analytics with IP anonymisation.
- Marketing (only if you accept): the Meta (Facebook / Instagram) pixel, used to measure our advertising.
We keep a record of each cookie choice (with the date, IP address and browser) as proof of consent. Visit records and consent records are deleted automatically after 12 months. If you withdraw analytics consent, the visits recorded for that browser are deleted. You may also refuse cookies in your browser settings, although some website features may not function properly.
8. When we share information
We do not sell, rent, or trade your personal information. We may share information only when reasonably necessary with payment processors, website hosting providers, email and communication service providers, analytics providers, professional advisors, and regulatory authorities where legally required. Any third-party service providers engaged by us are expected to maintain appropriate confidentiality and security standards. We may also disclose information where required by law, legal process, regulatory request, or to protect our legal rights.
9. Data retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer required, it will be securely deleted or anonymised where reasonably practicable.
10. Data security
We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information from unauthorised access, disclosure, alteration, misuse, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
11. Your rights
Subject to applicable law, you may have the right to access your personal information, request correction of inaccurate information, request deletion of personal information, withdraw consent where consent forms the basis of processing, and request information about how your data is being used. To exercise these rights, please contact us using the details below.
12. Children's privacy
Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18 without appropriate parental or legal guardian consent. If we become aware that information has been collected in violation of this provision, we will take reasonable steps to remove such information.
13. Third-party services
Our website, programs, and communications may contain links to or integrations with third-party platforms including payment providers, video hosting services, social media platforms, messaging applications, and analytics services. We are not responsible for the privacy practices, content, or policies of third parties. Users should review the privacy policies of those providers separately.
14. International users
The Exhale Space is incorporated and operated from India but may provide services to users located in other countries. By using our services, you understand that your information may be processed and stored in India or in other jurisdictions where our service providers operate.
15. Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will become effective when the revised version is posted on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
16. Governing law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.
17. Contact us
If you have questions regarding this Privacy Policy or our handling of personal information, please contact:
Prisha Wellness Private Limited
Email: support@exhalespace.in
Registered Office: Pune, Maharashtra, India